We set up automated AI text-back and instant booking systems for local tradies and medical clinics. Every missed call gets a response in under 60 seconds — completely hands-free, while you're flat out on the job.
The Problem
You're bloody good at what you do. But three silent revenue leaks are costing you real money every single day.
Every missed call is a missed job. If you're on a roof in Merewether or elbow-deep under a sink in Hamilton, you can't answer. But your competitor will — and they'll get the booking.
62% ring a competitor straight awayTake a few hours to reply to a quote request and the customer's already sorted it with someone else. In Newcastle's busy market, the tradie who responds first wins the job. Full stop.
78% book whoever responds firstChasing unpaid invoices, sending reminders, copy-pasting job details between apps. That's your weekend gone. It's not why you started your own business — and it shouldn't still be happening in 2025.
6+ hours a week lost to adminThe Solution
Every system runs automatically in the background. No extra work for you or your crew — it just handles it.
The moment someone hangs up, your AI fires a personalised text within 60 seconds — keeping the lead warm before they ring the next bloke on Google.
Replies in <60 secondsSMS, Google Maps messages, Facebook Messenger, and website leads — all landing in one dashboard. One place, zero leads slipping through the cracks.
All channels · One spotCustomers book straight into your calendar without a single phone call. Syncs with Google Calendar, Outlook, and Xero — no double bookings, no back-and-forth.
Google · Outlook · XeroJob done? Invoice fired to Xero or MYOB automatically. No more Sunday night admin. Automated payment reminders handle the awkward chasing for you.
Xero + MYOB integrationSent a quote and gone quiet? Our 3/7/14-day automated follow-ups nudge prospects without you having to remember a thing. More quotes converting, less chasing.
3 · 7 · 14 day nudgesAfter every completed job, a friendly text goes out asking for a Google review. More five-star reviews means you rank higher and get called first — without the awkward ask.
Auto Google review requestsWho It's For
Never lose a job while you're on-site. Auto text-back captures every caller before they ring someone else.
Automated booking and invoicing so you can stay on the tools — not chained to your phone doing admin.
Automated appointment booking, patient reminders, and follow-up sequences — all handled while you're with patients.
Quote follow-ups, job scheduling, and review automation — completely hands-free so you can focus on the build.
Pricing
One-time setup fee, then a straightforward monthly subscription. No lock-in contracts. No surprise invoices. You own everything.
For tradies and clinics who want to stop missing calls and reply to every caller automatically.
The complete lead capture and booking system. The one most Newcastle tradies and clinics go with.
Full end-to-end automation — from missed call to paid invoice, running on its own. For serious operators.
Do the numbers: A Newcastle plumber charges around $250 per callout. Our Starter plan is $297/month. You need just 2 extra jobs recovered from missed calls to cover the whole plan — most clients see 5–10+ extra bookings in their first month.
We live and work right here in Newcastle, NSW — not offshore, not in some Sydney high-rise. If our system doesn't capture and secure at least two client bookings for your business in the first 30 days, we'll refund your setup fee in full. Zero risk. Zero fine print. Deadset. We back our work because this is our community too.
Who's Behind Waves AI
I've spent 15 years designing and building software systems — the kind that handle thousands of transactions a day without missing a beat. The same automation technology that big businesses use is now affordable enough for a Newcastle tradie or physio clinic, and I'm here to set it up for you.
I moved my family to Newcastle because this is a brilliant city. I started Waves AI because I kept seeing great local businesses losing jobs to missed calls and slow follow-ups. You work too hard for your leads to end up in a voicemail.
Book Your Audit
No obligation, no sales pitch. We'll look at your current setup and tell you exactly what's leaking leads — even if you don't go ahead with us.
🔒 No spam. No hard sell. Just a straight chat about what's costing you leads. 🤙
Service Area
We work with tradies, clinics, and small businesses right across the Hunter — from the Newcastle CBD to the Hunter Valley wineries, Lake Macquarie to Maitland, and everywhere in between. If you're within the Hunter region, we can meet you in person, set everything up locally, and support you face-to-face.